As technology rapidly advances, the landscape of customer service is constantly evolving. Two prominent contenders vying for dominance are chatbots and live chat agents. While/Despite/Because both offer immediate support, their approaches differ significantly. Chatbots leverage artificial intelligence to automate interactions, providing instant res

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ChatGPT, the revolutionary language capable of generating human-like text, has undoubtedly stolen the world's attention. Yet, beneath its polished surface lurks a darker side, one laden with ethical dilemmas. While ChatGPT offers undeniable benefits, its potential for abuse is a critical concern. One acute issue is the risk of generating synthet